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The 4 Steps To Fix Conversion Rate (S2:E3)

Ecommerce Playbook · July 2, 2020 · 17 min

Summary

This episode provides a clear, actionable four-step plan to diagnose and fix conversion rate issues in your ecommerce funnel. It emphasizes identifying specific drop-off points, from site session to purchase, and offers a structured approach to optimize these critical stages. Ecommerce operators will gain a methodical framework to significantly improve their store's performance and turn more visitors into paying customers.

Key takeaways

Themes

conversion & croanalytics & attribution

Topics covered

conversion rate optimization frameworkssales funnel analysisidentifying customer drop-off pointscheckout process optimizationcart abandonment strategiesecommerce performance metrics

Episode description

We’ve analyzed the problem, now it’s time to fix it. But, before we get to any solutions, we have one last question about conversion rate to answer… From website session to add-to-cart to initiate checkout to purchase – where did visitors drop off in the funnel? Once we determined the answer, we came up with a 4-step plan to fix conversion rate. As an added bonus, here's the Strategy Deck for 31 Bits: https://drive.google.com/file/d/1unKoo-tmjOC9BIx0YuFix4EAPdNGLqj8/view?usp=sharing

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Frequently asked about this episode

What does this episode say about conversion & cro?
Pinpoint exact drop-off points in your sales funnel (session to add-to-cart, add-to-cart to initiate checkout, initiate checkout to purchase) to isolate conversion blockers.
What does this episode say about analytics & attribution?
Develop a targeted four-step plan to address identified conversion bottlenecks, moving beyond general assumptions to data-driven solutions.
What does this episode say about conversion & cro?
Utilize funnel analysis in analytics tools to visualize customer progression and quickly identify where users abandon the purchase path.
What does this episode say about conversion & cro?
Learn from real-world case studies like 31 Bits to understand how effective CRO strategies are implemented and translated into business growth.

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