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Spending More, Making the Same? Here's Why

Ecommerce Playbook · August 13, 2024 · 29 min

Summary

Many ecommerce brands are seeing increased ad spend with flat or diminishing returns. This episode breaks down the three core reasons why, offering actionable insights on how to diagnose and address these issues. Operators will learn to identify measurement gaps from diversified distribution, avoid costly channel diversification mistakes, and optimize existing channel performance for true incremental growth.

Key takeaways

Themes

paid acquisitionanalytics & attributiondtc strategy

Topics covered

ad spend optimizationmulti-channel attributionmedia mix diversificationincremental testingchannel efficiencycustomer acquisition costamazon advertisingwholesale distribution

Episode description

In this episode Richard and Taylor discuss a common challenge faced by ecommerce brands today: spending more to acquire the same number of customers. Taylor breaks down the key reasons behind this issue, exploring topics like channel diversification, media spend allocation, and the complexity of optimizing ad performance. They discuss how expanding into platforms like Amazon or diversifying media channels beyond Meta can lead to inefficiencies if not measured and managed correctly. Taylor also offers actionable insights on how to improve the incrementality of your ad spend, ensuring that each dollar spent drives meaningful growth. Whether you're struggling with rising CPMs, inefficient ad spend, or just trying to scale your ecommerce business effectively, this episode is packed with valuable advice. Key Topics Discussed: Channel diversification and its impact on efficiency The pitfalls of media spend allocation Strategies for improving ad incrementality Insights on scaling your e-commerce business Show Notes: Go to www.shipbob.com/thread today and sign up for your FREE 60-day extended trial. The Ecommerce Playbook mailbag is open — email us at podcast@commonthreadco.com to ask us any questions you might have about the world of ecomm.

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Frequently asked about this episode

What does this episode say about paid acquisition?
Evaluate if increased ad spend inefficiencies are due to fractional demand capture across diversified distribution channels (e.g., Amazon, wholesale) rather than a true decline in channel effectiveness, and adjust attribution models accordingly.
What does this episode say about analytics & attribution?
Avoid premature media channel diversification; expanding into less efficient channels without proven incremental impact can significantly degrade overall media mix efficiency.
What does this episode say about dtc strategy?
For single channels, focus on identifying optimization setting issues and budget allocation problems that lead to diminishing returns, such as overspending on existing customers or non-incremental clicks.
What does this episode say about paid acquisition?
Implement incrementality testing to ensure marketing spend is attracting net new customers and providing a positive marginal return, rather than just sustaining existing demand.
What does this episode say about paid acquisition?
Re-evaluate the entire demand funnel, from top-of-funnel brand building to conversion optimization, as inefficiencies in any stage can negatively impact overall ad spend effectiveness.

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