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Speed Wins with Yaw Aning, Co-Founder and CEO of Malomo

Stairway to CEO · with Yaw Aning · February 1, 2022 · 72 min

Summary

Malomo CEO Yaw Aning reveals how to transform shipment tracking from a cost into a powerful, profit-generating marketing channel. Learn his strategies for rapid iteration, smart fundraising, and why "speed wins" in every aspect of building and scaling an e-commerce business.

Key takeaways

Themes

customer experiencee-commerce operationsentrepreneurial growthfundraising strategy

Topics covered

post-purchase experience optimizationrapid iteration and decision-makingsaas business model in e-commerceshipment tracking as a marketing channelstartup fundraising and investor relationsturning cost centers into profit centers

Episode description

In this episode, Lee is joined by Yaw Aning, the Co-Founder and CEO of Malomo, a shipment tracking platform that helps ecommerce brands turn order tracking from a cost center into a profitable marketing channel. Yaw shares with us his journey from starting his first company in college, to working as a Domino’s delivery driver, to running a custom software development business which led him to create Malomo. He talks about the art of fundraising, and why speed always wins.

Frequently asked about this episode

What does this episode say about customer experience?
Leverage the post-purchase experience, specifically shipment tracking, as a marketing and customer engagement tool to drive repeat purchases and build loyalty.
What does this episode say about e-commerce operations?
Implement rapid iteration and swift decision-making in all business operations to gain competitive advantages and accelerate growth.
What does this episode say about entrepreneurial growth?
Understand the nuances of fundraising, including pitching, investor relations, and different funding rounds, to successfully secure capital for your e-commerce venture.
What does this episode say about fundraising strategy?
Analyze overlooked operational aspects in your business to identify opportunities for turning cost centers into profit-generating channels.
What does this episode say about customer experience?
Draw on diverse experiences, even seemingly unrelated ones like delivery driving, to gain unique perspectives and insights that can inform innovative business solutions.

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