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S3 E11: "You’re Likely Leaving Money on the Table" with Adam Robinson

Down To Chat · with Adam Robinson · August 3, 2023 · 46 min

Summary

This episode with Adam Robinson of Retention.com is a must-listen for ecommerce operators looking to unlock significant revenue growth by re-engaging unrecognized website visitors. Adam shares actionable strategies to convert a substantial portion of your 'dark traffic' into paying customers, emphasizing that most businesses are leaving considerable money on the table by overlooking this segment.

Key takeaways

Themes

customer acquisitionretention marketingwebsite optimization

Topics covered

customer re-engagementdark traffic conversionemail lead capturesms marketing for ecommercewebsite visitor identification

Episode description

In the eleventh episode of Season Three, Cody chatted with Adam Robinson, CEO of Retention.com. If you haven't already, make sure to leave a review for the podcast. Your feedback helps us reach a wider audience. This season of the podcast is sponsored by Postscript and Tapcart. You can try Postscript for free for 30 days using this link: postscript.io. And with this link, you can get up to two months free with Tapcart: tapcart.com/downtochat. Connect with the hosts and guest: Cody: Twitter - ⁠@codyplof⁠, Newsletter - ⁠codyplofker.com/newsletter⁠ Eli: Twitter - ⁠@eliweisss⁠, Newsletter - ⁠eliweisss.com⁠ Adam: Twitter - ⁠@retentionadam, Website: Retention.com

Frequently asked about this episode

What does this episode say about customer acquisition?
Implement strategies to identify and capture email addresses from 10-20% of previously unrecognized website traffic.
What does this episode say about retention marketing?
Leverage email and SMS marketing to re-engage these newly identified leads with compelling offers.
What does this episode say about website optimization?
Focus on converting anonymous visitors into known subscribers to build a sustainable customer acquisition channel beyond traditional paid ads.
What does this episode say about customer acquisition?
Analyze your current customer acquisition cost (CAC) and lifetime value (LTV) to understand the financial impact of re-engaging uncaptured traffic.

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