Proactive Support Delivers Results for Uncommon Goods

Total Retail Talks · May 1, 2017 · 13 min

Summary

In episode 90 of Total Retail Talks, MC Halfpenny, director of operations at Uncommon Goods, an online retailer of unique gifts and creative home decor, talks about how proactive customer support is helping the company to improve the order delivery process. Halfpenny shares details about the support process at Uncommon Goods, the business benefits it…

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