Personalization Key to Kavador's Sparkling Customer Experience

Total Retail Talks · April 17, 2017 · 16 min

Summary

In episode 88 of Total Retail Talks, Jennie Pastor, CEO of Kavador, an online marketplace for curated fine jewelry, tells us about how the company is personalizing the customer experience, and what impact that is having on sales. Pastor also offers her advice for other retailers looking to bring personalization to the online shopping experience.

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