Omnichannel Customer Service Approach Delivers for Pizza Hut

Total Retail Talks · April 10, 2017 · 14 min

Summary

In episode 87 of Total Retail Talks, Total Retail's Editor-in-Chief Melissa Campanelli interviews Helen Vaid, chief customer officer of Pizza Hut, during the recent Total Retail Talks Live event in San Francisco. Listen in as Helen shares why an omnichannel approach has been key to Pizza Hut's customer service success. (Helen was also named to…

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