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Most Underrated Growth Tactic in Ecommerce Right Now With Andrew Faris

Marketing Operators · with Andrew Faris · May 7, 2026 · 79 min

Summary

This episode argues that the most underrated growth tactic in e-commerce is the message itself. Operators will learn how to optimize their offers, understand the trade-offs between in-house and agency media buying, and discover why a strong brand message can drive significant growth across all stages of an ecommerce business.

Key takeaways

Themes

dtc strategybrand & contentpaid acquisitionfounder & leadership

Topics covered

offer optimizationaov in subscriptionsin-house media buyingagency media buyingbrand messagingecommerce growth stagesscaling strategies

Episode description

Drawing on over a decade of experience on the brand, HoldCo, and agency sides of DTC, Andrew Faris (Founder, AJF Growth) joins Connor MacDonald (CMO, Ridge) and Cody Plofker (CEO, Jones Road Beauty) to discuss what it takes to build and scale an ecommerce brand across every stage of growth. The conversation covers what advice from larger operators can get wrong for smaller brands and why AOV may be the most underrated metric in subscription businesses. They explore how to think about the atomic units of an offer, the real trade-offs between in-house and agency media buying, and why the message is the most underrated growth tactic in ecommerce today. This episode is brought to you by AppLovin. Get access to the Operators channel expansion playbook, online masterclass, and up to $5k in ad credits here: https://www.9operators.com/paid-growth Or, skip the waitlist and launch your Axon by AppLovin ads today with our Operators-exclusive link: https://axon.ai/en/9operators

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Frequently asked about this episode

What does this episode say about dtc strategy?
Focus on optimizing the 'atomic units' of your offer rather than solely AOV, especially for subscription businesses.
What does this episode say about brand & content?
Carefully weigh the pros and cons of in-house vs. agency media buying based on your brand's specific stage and needs.
What does this episode say about paid acquisition?
Prioritize developing a clear and compelling brand message as a primary growth lever, as it impacts all other marketing efforts.
What does this episode say about founder & leadership?
Understand that advice from larger brands might not apply to smaller brands; adapt strategies to your current scale.
What does this episode say about dtc strategy?
Beyond vanity metrics, delve into whether your messages truly resonate with your audience and drive conversions.

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