How XpresSpa is Putting the Consumer First

Total Retail Talks · March 1, 2017 · 15 min

Summary

In episode 81 of Total Retail Talks, Total Retail's Editor-in-Chief Melissa Campanelli interviews Ed Jankowski, CEO of XpresSpa, the largest U.S. airport spa chain. The interview took place at last week's Total Retail Talks Live event in New York City. Listen in as Ed discusses how changing the culture at XpresSpa is helping the company…

Related episodes

• Stop Trying to Fix the Thing That's Working | Ep 978— The Game with Alex Hormozi
• How Birkenstock Built a $1.6 Billion Footwear Empire— Ecommerce On Tap
• How Google’s Conversational Commerce Is Changing Everything — Lucas Tieleman | Why AI Changes Search, How Conversational Commerce Works, What Product Feeds Hide, How AI Landing Pages Convert, Why Bad Data Fails (#485)— Ecommerce Coffee Break
• How AI is Revolutionizing Print-on-Demand — David Hooker | How AI Changes Print-On-Demand, How AI Creates Photorealistic Mockups, What Traits Make Sellers Successful, How Printify’s Global Fulfillment Cuts Risk, Why Gen Z Demands Personalization (#484)— Ecommerce Coffee Break
• The Bouquet Theory of Building a Brand From Zero | Ep 974— The Game with Alex Hormozi
• "How Do You Know When to Pivot?" Here's What 13 Businesses Actually Did— Shopify Masters

Listen

Listen on Apple PodcastsShow website