This episode summarizes Total Retail's 2019 Retail Technology Report, highlighting key trends in retailers' tech usage and investment. It reveals that nearly three-quarters of retailers planned to increase tech spending, with AI identified as the most impactful emerging technology. Ecommerce operators can use these insights to benchmark their own tech strategies and spending against industry trends.
Key takeaways
75% of retailers planned to increase tech spending in 2019, indicating a strong industry-wide commitment to technological advancement.
Artificial Intelligence (AI) was identified as the emerging technology with the biggest potential impact on the retail industry by surveyed retailers.
The primary challenge for retailers implementing new technology is integrating it with existing legacy systems, a critical consideration for any tech investment.
The report serves as a benchmark for retailers to compare their technology spending and adoption against competitors.
Technology service providers can gain insight into retailers' budget decision-making processes from this report.
In this special episode of Total Retail Talks, Total Retail's Joe Keenan and Kristina Stidham discuss the key findings and insights revealed in Total Retail's 2019 Retail Technology Report, produced in conjunction with Arm Treasure Data, an enterprise customer data platform. The survey was designed to get a better understanding of retailers current usage of…
What does this episode say about retail & omnichannel?
75% of retailers planned to increase tech spending in 2019, indicating a strong industry-wide commitment to technological advancement.
What does this episode say about ai & automation?
Artificial Intelligence (AI) was identified as the emerging technology with the biggest potential impact on the retail industry by surveyed retailers.
What does this episode say about finance & fundraising?
The primary challenge for retailers implementing new technology is integrating it with existing legacy systems, a critical consideration for any tech investment.
What does this episode say about retail & omnichannel?
The report serves as a benchmark for retailers to compare their technology spending and adoption against competitors.
What does this episode say about retail & omnichannel?
Technology service providers can gain insight into retailers' budget decision-making processes from this report.
