How DSW is Getting Omnichannel Right

Total Retail Talks · May 22, 2017 · 13 min

Summary

In episode 93 of Total Retail Talks, Brian Seewald, vice president, digital, DSW, discusses the footwear retailer's top ranking in Total Retail's inaugural Top 100 Omnichannel Retailers report. Seewald discusses how DSW is bringing digital into its brick-and-mortar stores, as well as the technologies underpinning the retailer's omnichannel efforts, from inventory management to product returns and more.

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