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How DMARC & DKIM Improve Your Email Open Rates | Nikita Vakhrushev | ASPEKT | Bonus Episode

Honest Ecommerce · with Nikita Vakhrushev · August 15, 2024 · 24 min

Summary

This episode breaks down the critical importance of DMARC and DKIM for ecommerce brands. Learn how implementing these email authentication protocols directly improves email deliverability and open rates, ensuring your messages land in customer inboxes instead of spam. The discussion covers practical steps for technical setup, such as configuring DNS records for platforms like Shopify and Klaviyo, and emphasizes ongoing list hygiene for maintaining a strong sender reputation and maximizing email marketing ROI.

Key takeaways

Themes

email & smsconversion & crocustomer retention

Topics covered

dmarc implementationdkim configurationemail deliverabilityemail open ratesdns zone editoremail list cleaningshopify email setupklaviyo email best practicessender reputationemail authentication

Episode description

Nikita Vakhrushev has spent the last 7 years immersed in the digital marketing world. After starting his own ecom brand and quickly pivoting into the agency model, he found his place in ecommerce advertising services. After amassing all the marketing skills needed to scale brands, he found great success in email and SMS marketing, which is what he specializes in today! Now after working with over 100+ DTC brands, having the knowledge behind all marketing channels, but sticking with email as his bread and butter, Nikita has a unique perspective on how to get the most out of a brand's retention channels.In This Conversation We Discuss: [00:41] Intro[01:12] Transitioning from retail to agency building[02:49] Transforming solutions into paid expertise[03:27] Learning vs paying to get things done[04:26] Implementing DKIM & DMARC for email security[06:01] Maintaining deliverability with record updates[06:51] Steep learning curves in email configuration[08:04] Navigating DNS zone editor for email verification[09:47] Understanding dynamic and static domain settings[10:51] Navigating edge cases in complex DNS setups[11:46] Creating DMARC records for Shopify and Klaviyo[13:15] Adding DMARC & DKIM to improve email reach[15:07] Suppressing email addresses for better deliverability[17:54] Remove unengaged emails for domain reputation[19:11] Implementing effective list cleaning strategies[20:10] Focusing on email & SMS services across platforms[21:30] Signs you need to seek email marketing help[22:43] ASPEKT: Free audit for your email strategy[23:42] Keep track of your email open rates consistentlyResources:Subscribe to Honest Ecommerce on Y

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Frequently asked about this episode

What does this episode say about email & sms?
Implement DMARC and DKIM records for all outgoing emails to authenticate your domain and significantly improve email deliverability and open rates, particularly for Shopify and Klaviyo users.
What does this episode say about conversion & cro?
Regularly clean your email lists by suppressing unengaged subscribers and removing inactive users to maintain a healthy domain reputation and avoid spam filters.
What does this episode say about customer retention?
Understand and correctly configure DNS records, including CNAME records, for proper email verification and authentication.
What does this episode say about email & sms?
Proactively monitor your email open rates and deliverability metrics; if they decline, it's a strong indicator to review your email authentication and list hygiene strategies.
What does this episode say about email & sms?
While email content is important, prioritize the technical foundation of email marketing through proper authentication and list management to ensure your messages reach their intended audience.

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