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H2O+ Beauty Rebrands With Renewed Focus on Digital

Total Retail Talks · with Joy Chen · May 31, 2016 · 7 min

Summary

H2O+ Beauty relaunched its brand, shifting from manufacturing to innovation and e-commerce. The company introduced new product lines and digital communication channels while amplifying its mission to empower women. This episode offers insights into how established brands can successfully pivot their business model and integrate digital strategies.

Key takeaways

Themes

dtc strategybrand & contentproduct & merchandising

Topics covered

brand relaunche-commerce shiftdigital communication channelsproduct line expansionpurpose-driven brandingbusiness model transformation

Episode description

In episode 37 of Total Retail Talks, I interview Joy Chen, CEO of skincare brand H2O+ Beauty. Last year, H2O+ Beauty announced a brand relaunch, shifting the focus of its business from manufacturing to innovation and e-commerce; launching new product lines; introducing new channels of digital communication for its customers; and amplifying H2O+ Beauty's brand…

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Frequently asked about this episode

What does this episode say about dtc strategy?
H2O+ Beauty's brand relaunch involved a strategic shift from a manufacturing-focused business to one centered on innovation and e-commerce.
What does this episode say about brand & content?
The relaunch included the introduction of new product lines, indicating a focus on product development as a key part of the digital pivot.
What does this episode say about product & merchandising?
H2O+ Beauty actively incorporated new digital communication channels to engage with customers, highlighting the importance of a multi-channel digital presence.
What does this episode say about dtc strategy?
The brand amplified its social mission of empowering women, demonstrating how purpose-driven branding can be integrated into a new digital strategy, even when pivoting business models.
What does this episode say about dtc strategy?
This case study, though from 2016, provides a relevant example of a legacy brand's journey towards digital-first operations and brand repositioning.

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