This episode features Richard Last, a veteran in the retail industry, who discusses the current state of retail and the imperative for brick-and-mortar stores to adapt to the digital age. He shares insights into key technologies and what retailers should prioritize when building their teams to thrive in a rapidly evolving market.
Key takeaways
Brick-and-mortar retailers must integrate digital strategies to remain competitive and relevant in the current retail landscape.
Identify and invest in technologies that enhance the customer experience and streamline operations to prepare for future retail trends.
Prioritize hiring candidates with skills relevant to digital transformation and evolving retail demands to build a resilient and forward-thinking organization.
Foster a culture of continuous evolution and adaptation within the retail business to navigate industry disruption effectively.
In episode 143 of Total Retail Talks, Total Retail's Editor-in-Chief Melissa Campanelli interviews Rachel Ulman, president and COO of GREATS, a premium sneaker brand. Listen in as they discuss disruption in retail, hiring best practices and more, all recorded live at this year's Total Retail Talks roundtable in New York City.
What does this episode say about retail & omnichannel?
Brick-and-mortar retailers must integrate digital strategies to remain competitive and relevant in the current retail landscape.
What does this episode say about founder & leadership?
Identify and invest in technologies that enhance the customer experience and streamline operations to prepare for future retail trends.
What does this episode say about ai & automation?
Prioritize hiring candidates with skills relevant to digital transformation and evolving retail demands to build a resilient and forward-thinking organization.
What does this episode say about retail & omnichannel?
Foster a culture of continuous evolution and adaptation within the retail business to navigate industry disruption effectively.
