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From Vitamin C to DTC with Nina Mullen, Co-Founder and Co-CEO of Hilma

Stairway to CEO · with Nina Mullen · March 9, 2021 · 55 min

Summary

Nina Mullen, co-founder of Hilma, shares her journey from a vitamin C packet inspiration to building a scientifically-backed natural remedies DTC brand. This episode offers critical insights for ecommerce operators on differentiating products through research and clinical studies, understanding key retail metrics for strategic partnerships, and scaling a wellness brand beyond a pure DTC model.

Key takeaways

Themes

brand strategydtc & retail growthentrepreneurshipproduct innovation

Topics covered

career transition to entrepreneurshipdtc brand buildingnatural health productsomnichannel strategyretailer metricsscientific validation

Episode description

Whether you're seeking relief for a headache, upset stomach, or needing immune support, Hilma is on a mission to create a new standard for your medicine cabinet. After two years of research, assembling a world-class team of scientists, and kicking off three clinical studies, Hilma makes natural remedies that are scientifically backed. In this episode, Hilma’s Co-Founder and Co-CEO, Nina Mullen, shares with us her journey from dreams of becoming a wedding dress designer as a kid, to interning at Theory, to working at Harry's, where she helped with their first retail launch, to taking the leap into entrepreneurship launching Hilma in 2019 with her two close friends, Lily and Hilary. She talks with us about how a vitamin C packet sparked the idea for Hilma, how the name Hilma was born, and shares some great insights about what kind of metrics retailers look for.

Frequently asked about this episode

What does this episode say about brand strategy?
Prioritize scientific validation and clinical studies to differentiate natural health products and build consumer trust in a crowded market.
What does this episode say about dtc & retail growth?
Understand the specific metrics (e.g., consumer data, sales velocity, unique selling propositions) that retailers prioritize when evaluating new brands for shelf space.
What does this episode say about entrepreneurship?
Leverage diverse career experiences, like retail launches and brand building, to develop a comprehensive strategy for your own entrepreneurial ventures.
What does this episode say about product innovation?
Develop a clear omnichannel strategy, understanding that success often requires moving beyond pure DTC to explore wholesale and brick-and-mortar opportunities.
What does this episode say about brand strategy?
Build a founding team with complementary skills and a shared vision, as demonstrated by Hilma's collaborative launch with co-founders.

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