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Ep 214: Death Wish Coffee's Will Critcher Spills The Beans

DTC Podcast · with Will Critcher · June 27, 2022 · 53 min

Summary

Death Wish Coffee's Ecommerce Director Will Critcher reveals how the brand scaled to 8 figures by leveraging a strong brand identity, performance marketing, and innovative e-commerce tactics. This episode offers actionable insights into creating a halo effect between retail and DTC, the impact of a Superbowl ad, and optimizing your e-commerce experience to boost add-to-cart rates and conversion.

Key takeaways

Themes

dtc strategybrand & contentpaid acquisitionconversion & cro

Topics covered

dtc brand buildingperformance marketingbrand positioningecommerce growth strategiessuper bowl advertisingquick shop optimizationa/b testingteam alignment

Episode description

Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast, I’m Eric Dyck Today we’re caffeinating with Death Wish Coffee’s Ecommerce Director Will Critcher. https://deathwishcoffee.com Death Wish Coffee is an amazing DTC brand, starting in 2012 as the world’s strongest coffee, and growing into 8 figures and massively accelerating during the pandemic when we all turned to the bean to keep us going. Will is a performance marketing veteran, so this podcast is filled with usable advice like: How team alignment on the retail side of the business has created a halo effect in the DTC world The Superbowl ad experience, and what it did for DeathWish Why their super-premium designation and tagline “the strongest coffee in the world” has been essential to their growth How the addition of a quick shop has exponentially increased the size and rate of their add-to carts And why Will would direct our $50K grant to a Pornhub test… Subscribe to DTC Newsletter - https://dtcnews.link/signup Advertise on DTC - https://dtcnews.link/advertise Work with Pilothouse - https://dtcnews.link/pilothouse Follow us on Instagram & Twitter - @dtcnewsletter Watch this interview on YouTube - https://dtcnews.link/video

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Frequently asked about this episode

What does this episode say about dtc strategy?
Align retail and DTC strategies to create a halo effect for your brand, boosting overall growth and recognition.
What does this episode say about brand & content?
Invest in a clear, distinctive brand identity and tagline (e.g., 'the strongest coffee in the world') to drive growth and differentiate in a crowded market.
What does this episode say about paid acquisition?
Implement 'quick shop' functionalities on your e-commerce site to significantly increase add-to-cart rates and improve conversion.
What does this episode say about conversion & cro?
Don't shy away from unconventional (and carefully considered) testing platforms, as they can reveal unexpected marketing insights.
What does this episode say about dtc strategy?
Focus on performance marketing and continuous optimization to scale your DTC operations and capitalize on market shifts.

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