Total Retail Talks artwork

David's Bridal Uses 3D and AR Technology to Bring Virtual Bridal Gowns to Shoppers

Total Retail Talks · with Lizzy Ellingson · November 30, 2020 · 18 min

Summary

Dive into how David's Bridal leveraged 3D and AR technology to revolutionize the bridal gown shopping experience. This episode reveals the strategic decisions behind implementing browser-based virtual try-on tools, the immediate business benefits realized, and plans for future expansion, offering a blueprint for retailers looking to integrate immersive technologies.

Key takeaways

Themes

retail & omnichannelai & automationconversion & cro

Topics covered

3d commerceaugmented reality shoppingvirtual try-onbrowser-based aromnichannel digital experienceux design for immersive tech

Episode description

In episode 275 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lizzy Ellingson, chief digital experience officer at David's Bridal, the largest American bridal store chain. Listen in as Ellingson discusses David's Bridal's use of 3D and augmented reality (AR) technology to let shoppers try on virtual bridal gowns; why it was important to provide customers a seamless,…

Related episodes

Frequently asked about this episode

What does this episode say about retail & omnichannel?
David's Bridal found success by making 3D and AR accessible directly through mobile and desktop browsers, highlighting the importance of a seamless user experience over app-dependent solutions.
What does this episode say about ai & automation?
The implementation of 3D and AR technology allowed David's Bridal to enhance the customer purchase journey by providing virtual try-on capabilities, resulting in tangible business benefits post-launch in September.
What does this episode say about conversion & cro?
Partnering with a specialized 3D and AR commerce company like Vertebrae was crucial for David's Bridal, demonstrating the value of external expertise in deploying advanced technological solutions.
What does this episode say about retail & omnichannel?
David's Bridal plans to expand its successful 3D and AR program into other areas of the business, indicating a strategic commitment to immersive technology beyond initial applications.

Listen