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Data at the Core of Walgreens’ Pricing Strategy

Total Retail Talks · with Luke Rauch · February 12, 2018 · 13 min

Summary

This episode reveals how Walgreens, a major retail pharmacy, leverages various data sources—customer, competitor, product, and third-party—to inform its pricing strategies. Learn how a large-scale retailer approaches data-driven pricing, offering insights applicable to optimizing your own product pricing and promotional strategies.

Key takeaways

Themes

retail & omnichannelanalytics & attribution

Topics covered

data-driven pricingretail pricing strategiescustomer data analysiscompetitor pricing analysispromotional strategyprice elasticity

Episode description

In episode 130 of Total Retail Talks, recorded last month at the National Retail Federation's Big Show in New York City, Luke Rauch, senior director, U.S. insights, Walgreens, talks about how the pharmacy retailer leverages data (customer, competitor, product, third party) when making pricing decisions.

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
Walgreens uses a comprehensive data approach, incorporating customer purchase history, competitor pricing, product attributes, and external market data to set prices effectively.
What does this episode say about analytics & attribution?
Data analysis helps Walgreens understand price elasticity and customer segments, allowing for targeted pricing strategies rather than a one-size-fits-all approach.
What does this episode say about retail & omnichannel?
The insights gained from data inform not just base pricing but also promotional strategies, ensuring campaigns are impactful and profitable.
What does this episode say about retail & omnichannel?
Regularly review and adapt pricing models based on new data and market shifts to maintain competitiveness and profitability.

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