Customer Experience Platform Drives BCBG's Online Business

Total Retail Talks · September 26, 2016 · 16 min

Summary

In episode 54 of Total Retail Talks, Nathan Dierks, director of web operations at BCBG Max Azria, discusses how the fashion retailer's use of a new customer experience platform from Qubit has helped it increase sales, average order values and customer loyalty.

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