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Amazon Consultant on Competition, Black-hat Sellers

Ecommerce Conversations · with Ken · March 10, 2023 · 33 min

Summary

Amazon can be a challenging, even hostile, environment for DTC brands due to aggressive black-hat tactics and platform complexities. This episode provides strategies for navigating the Amazon marketplace, protecting your brand from malicious competition, and leveraging advanced analytics to drive profitable growth. It emphasizes the need for a sophisticated, data-driven approach to succeed amidst intense competition.

Key takeaways

Themes

amazon & marketplacespaid acquisitionanalytics & attributionbrand & content

Topics covered

amazon black hat tacticsamazon ppc optimizationamazon listing conversionamazon ranking factorsidentifying fake reviewsamazon seller strategydtc on amazon

Episode description

Ten years ago Ken Freeman was a drop-ship Amazon seller. The business grew beyond drop shipping to seven figures (revenue) utilizing FBA. He sold to Thrasio, the aggregator, in 2019. He now advises established companies via Full Circle, his agency. Amazon's marketplace circa 2023 is ruthlessly competitive, unlike in the mid-teens when, per Freeman, "you could get rich selling yoga mats." In this interview he addresses competitive tactics, black-hat sellers, and more. For a condensed t...

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Frequently asked about this episode

What does this episode say about amazon & marketplaces?
To combat black hat tactics, cultivate relationships with Amazon account reps (if possible, even at a cost) and be prepared to coordinate multiple reports from various sources to escalate issues effectively.
What does this episode say about paid acquisition?
Master Amazon PPC by digging into keyword-level ROAS and spend data. Leverage Amazon's new analytical tools to identify and boost your 'golden keywords.'
What does this episode say about analytics & attribution?
Optimize your Amazon listings for conversion by focusing on compelling main images, clear titles, competitive pricing, and A+ content (especially the now-free Premium A+).
What does this episode say about brand & content?
Recognize telltale signs of black hat activity, such as sudden ad spend spikes or competitors appearing with an unnatural volume of reviews (check their oldest reviews for irrelevant products).
What does this episode say about amazon & marketplaces?
Success on Amazon requires a holistic approach: strong product, brand, advanced PPC, optimized listings, and continuous learning to stay ahead of platform changes and competitive tactics.

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