Up Arrow Podcast artwork

Above-The-Fold CRO: Don't Make Users Scroll With Chase Mohseni

Up Arrow Podcast · with Chase Mohseni · March 19, 2024 · 71 min

Summary

For ecommerce operators, optimizing the "above-the-fold" content is paramount, as 70% of traffic leaves within three seconds and 75% don't scroll past the first 30% of a page. This episode outlines seven core principles for CRO, emphasizing mobile-first design, clear CTAs with value, appropriately timed pop-ups, concise text, and leveraging social proof to significantly boost conversions without requiring users to scroll.

Key takeaways

Themes

conversion & crodtc strategy

Topics covered

above-the-fold optimizationmobile-first designcall to action optimizationpop-up strategysocial proofconversion rate metricswebsite structure

Episode description

Chase Mohseni is the Chief Marketing Officer at Heatmap.com, which provides revenue attribution and AI insights. In his role, he constructs innovative CRO software. Chase has built various B2B SaaS companies, including Creative OS and Pencil, where he was the Head of Marketing and Growth. In this episode… If you're trying to increase conversions, there are a few statistics you should know. 70% of your traffic will leave your website in under three seconds, and 75% of these people don't scroll past 30% of the first page. Given these staggering facts, it's crucial to develop engagement tactics above the fold of your website. How can you optimize conversion rates without your consumers having to scroll? Above-the-fold engagement efforts incentivize users to take action beyond the first page. Conversion attribution frontrunner Chase Mohseni has determined seven fundamental standards for above-the-fold conversion rate optimization. 80% of website traffic originates from mobile devices, so he suggests designing your website for these first to ensure a seamless user experience. You should also include a CTA that provides value for your consumers and facilitates the next step of their journey. Similarly, any announcement pop-ups should include a hyperlinked offer, and they must appear on the page long enough to capture the user. While text blocks should never exceed three lines, the font should be at least 14 px to accommodate mobile users. Your above-the-fold page can also include social proof or testimonials, encouraging consumers to make an eventual purchase.  Join William Harris in today's episode of the Up Arrow Podcast as he welcomes Chase Mohseni, the CMO of Heatmap.com, to talk about above-the-fold CRO. He shares the CRO metrics brands should track, why building software is like baking a cake, how nostalgia drives conversions, and the most detrimental CRO mistakes.

Frequently asked about this episode

What does this episode say about conversion & cro?
Implement a mobile-first design strategy for your above-the-fold content, ensuring optimal display and user experience for the majority of your traffic.
What does this episode say about dtc strategy?
Craft clear and value-driven Call-to-Actions (CTAs) that guide users to the next step of their journey immediately visible on page load.
What does this episode say about conversion & cro?
Design announcement pop-ups with hyperlinked offers, ensuring they remain visible long enough to capture user attention and appear once the page content has loaded.
What does this episode say about conversion & cro?
Keep text blocks to a maximum of three lines and use a minimum font size of 14px to enhance readability on mobile devices and reduce cognitive load.
What does this episode say about conversion & cro?
Integrate social proof and testimonials above the fold to build immediate trust and encourage users towards making a purchase.

Listen