Retention expert Joseph Siegel breaks down systems for high-retention brands, specifically discussing win-back flows and upcoming order optimization.
Retention expert Joseph Siegel breaks down systems for high-retention brands, specifically discussing win-back flows and upcoming order optimization.
Cara Marin analyzes data from 182M Shopify discount codes to reveal how smarter, personalized discounting in flows like win-back and welcome series increases profit.
Mark and Ian discuss reactivation strategies—the final step in a customer journey—to turn lapsed customers into revenue.