Nik Sharma and Joseph Siegel discuss building retention systems for brands like Feastables, specifically focusing on win-back and upcoming order flows to reduce churn.
Nik Sharma and Joseph Siegel discuss building retention systems for brands like Feastables, specifically focusing on win-back and upcoming order flows to reduce churn.
Cara Marin discusses how to use personalized discounts within welcome, abandonment, and win-back flows based on data from 182 million Shopify discount codes.
Thomas Lalas analyzes retention data from 2,000+ brands, highlighting the math behind win-back campaigns and strategies to prevent one-time buyer churn.