Jon MacDonald discusses conversion rate optimization (CRO) strategies to turn website visitors into customers for major brands like Nike and Xerox.
Jon MacDonald discusses conversion rate optimization (CRO) strategies to turn website visitors into customers for major brands like Nike and Xerox.
A review of the year's big ideas in commerce, covering algorithmic impacts and optimization strategies within the shopping journey.
Discusses web3 adoption for legacy brands and challenges in customer retention, specifically addressing why users unsubscribe from brand communications.