User Journey Analysis

Answer

Conversion specialist Oliver Palmer discusses analyzing user journeys, heat mapping, and using empathy to identify friction points and improve conversion rates.

Source: Interview with Oliver Palmer - Conversion Rate Specialist on eCommerce Australia.

Top episodes

1. 1. Interview with Oliver Palmer - Conversion Rate Specialist

   eCommerce Australia

   Conversion specialist Oliver Palmer discusses analyzing user journeys, heat mapping, and using empathy to identify friction points and improve conversion rates.

2. 2. User Testing Your Shopify Store

   The Shopify Solutions Podcast

   A practical guide and checklist for performing user testing and journey mapping on Shopify stores to identify and fix usability issues.

3. 3. Increase your AOV by 38% - Interview with Peter Ceredig-Evans (Try With Mirra)

   eCommerce Australia

   Ryan Martin and Peter Ceredig-Evans discuss using data analytics and business intelligence to map customer journeys and increase AOV.

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