User Experience

Answer

Jason Broughton from Zappos discusses mastering UX, focusing on usability testing and the customer journey.

Source: Mastering User Experience with Jason Broughton from Zappos on The eCommerceFuel Podcast.

Top episodes

1. 1. Mastering User Experience with Jason Broughton from Zappos

   The eCommerceFuel Podcast

   Jason Broughton from Zappos discusses mastering UX, focusing on usability testing and the customer journey.

2. 2. Loyalty, Experience & Attention | Patrick Gregson | What Really Scales in eCommerce

   eCommerce Australia

   Patrick Gregson shares insights on how User Experience (UX) design and customer attention drive scalability in eCommerce.

3. 3. Hard Lessons From Our CRO Audit

   The eCommerceFuel Podcast

   A candid look at how poor UX can hurt a site and the hard lessons learned from a CRO audit focused on user-centric design.

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