Upselling Through Customer Service

Answer

Breanna Moreno from True Classic explains how to transform customer support from a cost center into a profit-generating engine through strategic upselling.

Source: Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center on DTC Podcast.

Top episodes

1. 1. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno from True Classic explains how to transform customer support from a cost center into a profit-generating engine through strategic upselling.

2. 2. How to grow revenue with customer support (featuring Gorgias)

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Discusses how layering support tools like Gorgias allows teams to leverage customer inquiries as opportunities for upselling and cross-selling.

3. 3. 2015 Highlights Show: New Customer Acquisition, Repeat Customers, and Customer Service

   eCommerce MasterPlan

   A highlights show featuring advice on turning customer service interactions into sales opportunities and building repeat purchase rates.

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