Expert predictions for 2025, highlighting the shift from omnichannel to 'Unified Commerce' and the necessity of a single customer view.
Expert predictions for 2025, highlighting the shift from omnichannel to 'Unified Commerce' and the necessity of a single customer view.
Dan LeBlanc of Daasity discusses how to combine data from various sales channels into a single, holistic view to drive strategic decisions.
Explores customer retention strategies by creating a unified data layer across reviews, loyalty, and subscriptions.