Unified Customer Experience

Answer

Björn Radde of T-Systems discusses digitalizing eCom operations and how integrated digital ecosystems enhance the customer experience.

Source: [Greatest Hits] Digitalising eCom Ops and Customer Experience with Björn Radde, T-Systems International on The eCom Ops Podcast.

Top episodes

1. 1. [Greatest Hits] Digitalising eCom Ops and Customer Experience with Björn Radde, T-Systems International

   The eCom Ops Podcast

   Björn Radde of T-Systems discusses digitalizing eCom operations and how integrated digital ecosystems enhance the customer experience.

2. 2. How to Combine In-Store and Online Shoppers to Maximise Revenue with Ralf Haberich, CEO at Shopgate

   The eCom Ops Podcast

   Shopgate CEO Ralf Haberich explains how to combine in-store and online data to create a unified commerce system and maximize revenue.

3. 3. [Greatest Hits] eCommerce Marketing using Tracking Pages with Irina Poddubnaia, TrackMage

   The eCom Ops Podcast

   Irina Poddubnaia shares how to use tracking pages to create a seamless, branded customer experience across various digital channels.

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