Hemant Purswani discusses the evolution of loyalty programs, focusing on dynamic points redemption and using VIP tiers to boost customer engagement and retention.
Hemant Purswani discusses the evolution of loyalty programs, focusing on dynamic points redemption and using VIP tiers to boost customer engagement and retention.
A discussion on the KITH loyalty launch and how to integrate product strategy into loyalty tiers to provide exclusive value to top customers.
An overview of eight successful Shopify loyalty programs across various industries, discussing the importance of evolving program elements over time.