Surprise And Delight Tactics

Top 3 podcast episodes answering this question on AskThePods · surprise and delight customers.

Answer

Nikki Tooman, CEO of Sticky Digital, explores retention strategies focusing on creating unexpected positive consumer experiences.

Source: Loyalty, Surprise and Delight, and Segmentation on Hit Subscribe | The subscription ecommerce podcast by Recharge.

Top episodes

  1. 1. Loyalty, Surprise and Delight, and Segmentation

    Hit Subscribe | The subscription ecommerce podcast by Recharge

    Nikki Tooman, CEO of Sticky Digital, explores retention strategies focusing on creating unexpected positive consumer experiences.

  2. 2. 376. Why Your Online Store is Boring to Shop

    eCommerce Badassery

    Jessica Totillo Coster addresses the 'boring' nature of modern ecommerce and how to inject excitement through surprise and delight moments.

  3. 3. 326. 76% of Consumers Think Online Shopping is BORING. Here's How YOU can Stand Out

    eCommerce Badassery

    An episode dedicated to creating 'discovery moments' and standing out by using small surprises to drive significant emotional impact.

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