Store Associate Empowerment

Answer

PetSmart's VP of HR discusses improving the frontline associate experience through digital tools and autonomy.

Source: 338. Improving the front-line associate experience at PetSmart on Retail Gets Real.

Top episodes

1. 1. 338. Improving the front-line associate experience at PetSmart

   Retail Gets Real

   PetSmart's VP of HR discusses improving the frontline associate experience through digital tools and autonomy.

2. 2. The Age of the Empowered Associate

   Retail Remix

   A panel of experts explores what it takes to create a base of passionate, engaged, and empowered retail associates.

3. 3. What Would You Do If You Wanted to Grow Physical Store Sales in 2026? – with Melissa Moore

   eCommerce MasterPlan

   Retail advisor Melissa Moore discusses strategies for growing physical store sales and expert retail management.

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