Liah Yoo, founder of KraveBeauty, discusses building an online community and using social listening to monitor audience sentiment and redefine an industry.
Liah Yoo, founder of KraveBeauty, discusses building an online community and using social listening to monitor audience sentiment and redefine an industry.
Tyler MacDonald of PacSun breaks down the retailer's winning social strategy for Gen Z, emphasizing social listening and brand relevance.
Niccolò Gloazzo discusses how Kettle & Fire's retention team utilizes social listening to reduce churn and improve customer experience.