Founder Chris Jurgens discusses turning customer support into a growth engine for Shopify stores by building loyalty and identifying unique selling points.
Founder Chris Jurgens discusses turning customer support into a growth engine for Shopify stores by building loyalty and identifying unique selling points.
Neil Forrest from Gorgias joins the show to discuss leveraging omnichannel support and social media to improve customer communication and brand retention.
Host Scott Austin covers best practices for managing and interacting with customer support to resolve technical issues and maintain Shopify store health.