Service Innovation

Answer

Eli Weiss of Jones Road Beauty discusses 'Enlightened Hospitality' and how to innovate customer experience through emotionally intelligent design.

Source: Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty on DTC Podcast.

Top episodes

1. 1. Ep 306: "Enlightened Hospitality" and the Secret to Killer CX with Eli Weiss from Jones Road Beauty

   DTC Podcast

   Eli Weiss of Jones Road Beauty discusses 'Enlightened Hospitality' and how to innovate customer experience through emotionally intelligent design.

2. 2. Wisdom of Ignorance: Why Knowing Less Could Be the Smartest Move You Make With Alan Gregerman

   Up Arrow Podcast

   Alan Gregerman, Chief Innovation Officer at VENTURE WORKS, shares strategies for creating innovative products and services by looking outside one's industry.

3. 3. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   True Classic’s Breanna Moreno discusses innovating customer support by transforming it into a profit center through journey mapping and personalization.

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