John Cavendish discusses managing Amazon seller performance metrics, avoiding negative ratings, and resolving complex customer issues.
John Cavendish discusses managing Amazon seller performance metrics, avoiding negative ratings, and resolving complex customer issues.
Scott Margolius explains the basics of dealing with Amazon seller performance issues, focusing on key metrics like Order Defect Rate and Late Shipment Rate.
A live Q&A session covering various Amazon selling topics, including a specific breakdown of the key performance indicators (KPIs) Amazon uses to evaluate sellers.