Siteworx’s Adelle Emery discusses what makes customers unhappy online and provides tips on improving site experience through intuitive navigation and information discovery.
Siteworx’s Adelle Emery discusses what makes customers unhappy online and provides tips on improving site experience through intuitive navigation and information discovery.
Bill D'Alessandro joins the show to discuss strategies for handling customer support, focusing on software and platforms that provide alternatives to traditional phone support.
This episode explores the impact of building a systemized online business, highlighting tools for profit calculation and order tracking that empower both the seller and customer.