Sasha Murrie from Journeyflow discusses increasing profits through better customer journeys and identifying friction on websites.
Sasha Murrie from Journeyflow discusses increasing profits through better customer journeys and identifying friction on websites.
Chase Dimond and Jimmy Kim discuss BFCM strategies, including mapping and optimizing the customer journey for peak seasons.
NRF’s Katherine Cullen analyzes holiday shopping trends and how brands use multiple channels to create a cohesive customer journey.