Breanna Moreno of True Classic discusses managing high-volume support for a rapidly scaling apparel brand and turning support into a profit center.
Breanna Moreno of True Classic discusses managing high-volume support for a rapidly scaling apparel brand and turning support into a profit center.
Louis Lavedan from Gorgias explores automating customer support and strategies for scaling operations efficiently during business growth.
Christina Ebersole and Amit RG discuss the evolution of support roles and data-driven decision-making when scaling a Shopify store to $30M.