Role Of Chief Customer Officer

Answer

Explores modern strategies for customer-centricity and how retail leadership must adapt to meet evolving consumer expectations.

Source: New Ways to Accelerate Customer Centricity on Retail Remix.

Top episodes

1. 1. New Ways to Accelerate Customer Centricity

   Retail Remix

   Explores modern strategies for customer-centricity and how retail leadership must adapt to meet evolving consumer expectations.

2. 2. Hiring for Growth: How do you build a great eCommerce team? with Andy Davies, Vertical Advantage

   eCommerce MasterPlan

   eCommerce recruitment expert shares insights on building great teams and making strategic hires for brand growth.

3. 3. Fashion replatforming, customer service and the impact of PR with Needle & Thread's Mark Liddington

   eCommerce MasterPlan

   Needle & Thread's COO discusses the balance of operations, customer service, and scaling a fashion brand to £15m+ in sales.

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