Kathy Kimple discusses accelerating customer centricity and the strategic importance of focusing on customer needs during digital transformation.
Kathy Kimple discusses accelerating customer centricity and the strategic importance of focusing on customer needs during digital transformation.
Explores how Kendra Scott uses customer-centricity to build community hubs and put the customer at the heart of business decisions.
Alex Hormozi discusses leveraging activities through the org chart and defining specific roles to create business output.