Focuses on the importance of customer segmentation and using RFM analysis to predict LTV and manage churn in a subscription model.
Focuses on the importance of customer segmentation and using RFM analysis to predict LTV and manage churn in a subscription model.
Retention expert Jimmy Kim explains how to use RFM to turn email lists into profit machines for Shopify merchants.
Deep dive into email and SMS marketing segmentation strategies, including the implementation of the RFM model.