Kate Fannin discusses why brands should measure Return on Experience (ROE) instead of just traditional ROI, focusing on the value of customer experiences.
Kate Fannin discusses why brands should measure Return on Experience (ROE) instead of just traditional ROI, focusing on the value of customer experiences.
Retail expert Kate Fannin explores how leading brands redefine the store experience and why ROE is becoming a critical investment metric.
Gym+Coffee's Niall Horgan explains how a community-first event strategy drives growth and how to measure the 'return' on these experiences.