Return Fraud

Answer

An in-depth look at how retailers can tackle the costly and complicated issue of return fraud using data while maintaining a good customer experience.

Source: Deep Dive: How to Tackle Return Fraud Without Losing Customers on Retail Remix.

Top episodes

1. 1. Deep Dive: How to Tackle Return Fraud Without Losing Customers

   Retail Remix

   An in-depth look at how retailers can tackle the costly and complicated issue of return fraud using data while maintaining a good customer experience.

2. 2. Fixing First-Party Fraud, with Shanthi Shanmugam

   Commerce Conversations

   A discussion on first-party fraud, explaining how customers exploit systems and how to turn fraud management into a strategic advantage.

3. 3. "We Shouldn't Have to Wear Juggalo Makeup"

   Future Commerce

   Explores the privacy impacts of facial recognition and includes a segment on whether product returns can build a brand.

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