Jimmy Kim and Chase Dimond provide a 7-part framework for diagnosing a brand's retention health, focusing on personalized automation and SMS/email strategies.
Jimmy Kim and Chase Dimond provide a 7-part framework for diagnosing a brand's retention health, focusing on personalized automation and SMS/email strategies.
Explores the use of behavioral triggers in email and SMS to automate retention efforts like abandoned carts and customer re-engagement while you sleep.
Focuses on year-round retention strategies to prevent post-peak slumps, emphasizing how to use automation and data to keep customers engaged.