Retention Audits

Top 3 podcast episodes answering this question on AskThePods · conducting customer retention audits.

Answer

A dedicated guide to performing a retention audit for DTC brands using a specific 7-part framework in under an hour.

Source: EP 63: The retention audit: How to diagnose any brand in 60 minutes on Send It!.

Top episodes

  1. 1. EP 63: The retention audit: How to diagnose any brand in 60 minutes

    Send It!

    A dedicated guide to performing a retention audit for DTC brands using a specific 7-part framework in under an hour.

  2. 2. REPEAT COMMERCE: 02 - Run The Math Before You Raise The Ad Budget

    Shopify1Percent

    Focuses on the 'Repeat Commerce Scorecard' to audit retention metrics and turn them into financial data for Shopify stores.

  3. 3. We pulled the data on every retention metric brands track, here are the 10 broken ones

    Send It!

    An audit of common retention metrics, identifying which ones are 'broken' or misleading for modern e-commerce brands.

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