Retention Audits

Answer

Hosts Jimmy Kim and Chase Dimond provide a 60-minute diagnostic framework for auditing DTC brand retention.

Source: EP 63: The retention audit: How to diagnose any brand in 60 minutes on Send It!.

Top episodes

1. 1. EP 63: The retention audit: How to diagnose any brand in 60 minutes

   Send It!

   Hosts Jimmy Kim and Chase Dimond provide a 60-minute diagnostic framework for auditing DTC brand retention.

2. 2. REPEAT COMMERCE: 02 - Run The Math Before You Raise The Ad Budget

   Shopify1Percent

   A deep dive into measuring retention through a 'Repeat Commerce Scorecard' and running the math on customer lifetime value.

3. 3. We pulled the data on every retention metric brands track, here are the 10 broken ones

   Send It!

   Jimmy and Chase analyze 10 retention metrics that brands often track incorrectly, providing a critical look at dashboard data.

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