Retention expert Thomas Lalas discusses strategies to double customer repurchase rates, featuring a case study of achieving an 85% rate for CPG brands.
Retention expert Thomas Lalas discusses strategies to double customer repurchase rates, featuring a case study of achieving an 85% rate for CPG brands.
Explores the retention habits of high-scale DTC brands, specifically comparing repurchase rates across different business models like subscriptions and CPG.
A forward-looking playbook for 7-figure brands that explains the timing and psychology behind customer repurchases.