Explains the 'elective second-purchase rate,' a more accurate version of the repeat customer rate that Shopify's default dashboard often hides.
Explains the 'elective second-purchase rate,' a more accurate version of the repeat customer rate that Shopify's default dashboard often hides.
A tactical guide on converting retention percentages into dollar amounts and calculating the ROI of improving your repeat purchase rate.
Discusses how to use your Returning Customer Rate to decide between focusing on acquisition or retention strategies for store growth.