Bonus episode featuring Ray Nolan from eDesk discussing how to use AI to simplify and improve customer service efficiency.
Bonus episode featuring Ray Nolan from eDesk discussing how to use AI to simplify and improve customer service efficiency.
Nick Loper shares business ideas and strategies to reduce customer support time by decreasing the number of incoming inquiries.
Jordan Brown of Omnie discusses optimizing peak season customer service through a blend of human interaction and automation.