Jimmy Kim and Chase Dimond provide a 7-part framework to audit and fix a brand's customer retention in under 60 minutes.
Jimmy Kim and Chase Dimond provide a 7-part framework to audit and fix a brand's customer retention in under 60 minutes.
Former Kellogg DTC lead Jordan Narducci discusses optimizing subscription offers and email campaigns to slash churn and boost profit.
Lulus CEO Crystal Landsem shares retention tips that helped double the company's growth potential by focusing on what customers actually want.