Matthew Holman discusses enhancing the subscription experience, understanding customer types for better retention, and specific strategies to mitigate churn.
Matthew Holman discusses enhancing the subscription experience, understanding customer types for better retention, and specific strategies to mitigate churn.
The CEO of Lulus shares retention tips and business growth strategies focused on increasing CLTV and reducing churn for multimillion-dollar brands.
Jimmy Kim and Chase Dimond provide a framework for a 60-minute retention audit to diagnose and fix churn issues for DTC brands.