Thomas Lalas breaks down retention math for Shopify brands, exploring why 90% of buyers don't return and how to fix it through data analysis.
Thomas Lalas breaks down retention math for Shopify brands, exploring why 90% of buyers don't return and how to fix it through data analysis.
Operators and founders discuss subscription benchmarks and why some brands successfully stack LTV while others bleed customers.
Learn how Modern Citizen generated 50% of its revenue from repeat customers by rethinking the relationship between product experience and brand loyalty.