Proactive Customer Support

Answer

Eli Weiss of Olipop discusses building a proactive customer success model to intervene before customers experience frustration.

Source: Ep 103: Olipop's Eli Weiss Goes Deep on Customer Experience on DTC Podcast.

Top episodes

1. 1. Ep 103: Olipop's Eli Weiss Goes Deep on Customer Experience

   DTC Podcast

   Eli Weiss of Olipop discusses building a proactive customer success model to intervene before customers experience frustration.

2. 2. How to grow revenue with customer support (featuring Gorgias)

   Hit Subscribe | The subscription ecommerce podcast by Recharge

   Explores how to leverage support channels for revenue growth and the specific impact of proactive support on customer lifetime value.

3. 3. Ep 402: Breanna Moreno – True Classic - Turn Customer Support Into A Profit Center

   DTC Podcast

   Breanna Moreno from True Classic shares strategies for turning high-volume customer support into a profit center.

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